FAQs & Troubleshooting
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297 Results
- 1Replace Ink
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Paper Jam
- 4My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 5One or more of my colors are not printing (blank).
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 9Document Jam
- 10(Video) Install Ink Cartridges
- 11Telephone Line Interference/VoIP.
- 12I cannot print using my Brother machine on a wireless network (Mac)
- 13Setup a Brother machine on a wireless (Wi-Fi) network.
- 14(Video) Load A4/Letter paper
- 15Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 16Cannot Detect
- 17Unable to Print XX
- 18Check the Print Alignment from Your Brother Machine
- 19Sleep
- 20Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 21Print using only the black ink cartridge when the Color cartridges have run out.
- 22Out of Memory
- 23Reset the Network Settings to Factory Default
- 24Check the Print Quality
- 25How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 26No Paper / No Paper Fed
- 27Manual Feed
- 28Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 29Cannot Detect Ink Volume
- 30Unable to Scan / Scan Unable
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32What driver package format is supported by my Linux distribution?
- 33Install Starter Ink
- 34Paper Size Mismatch
- 35I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 36I cannot print on a wireless (Wi-Fi) network (Windows)
- 37Change the Print Setting Options When Having Printing Problems
- 38My Brother machine could not be found over the network when I installed drivers on my computer.
- 39The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 40Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 41What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 42Protect your Brother machine against unauthorised access over the network
- 43Delete print jobs from the print queue.
- 44Download a file from the "Downloads" section and save it to Windows 8 computer.
- 45Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46Print both sides of paper or a booklet automatically
- 47Confirm that a FAX I sent was received correctly.
- 48Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 49I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 50What is the default password for my Brother machine?