FAQs & Troubleshooting
Latest |
340 Results
- 5131/08/2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 5230/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5322/08/2022Configure the Scan to Email Feature (Linux)
- 5409/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5526/07/2022Configure and use the Scan Key Tool (Linux)
- 5619/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 5730/06/2022I can print but cannot scan via network. (For Mac)
- 5830/06/2022Scan a document into PaperPort™ using the TWAIN driver
- 5923/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6020/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 6109/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6202/05/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 6320/04/2022Uninstall the Brother Software and Drivers (Windows)
- 6414/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6511/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6607/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6701/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6801/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6924/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 7024/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7117/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7214/12/2021Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 7310/11/2021Open the Control Panel (For Windows)
- 7414/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7512/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7618/05/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 7722/03/2021Low Temperature
- 7819/03/2021I get a TS error when trying to print on a wireless network.
- 7919/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8002/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8117/02/2021Set up your Brother machine on a wireless network.
- 8229/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 8324/12/2020Printing/ Scanning with the Cloud
- 8424/12/2020Printing/ Scanning with a mobile device
- 8520/10/2020Replace Ink
- 8615/10/2020Install PaperPort™ 12SE onto Windows 10.
- 8727/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8816/07/2020Cannot print after a Windows 10 update (June 2020)
- 8906/07/2020Scan using XSane or GIMP (Linux)
- 9006/07/2020Important points for specifying the scan area (Linux)
- 9106/07/2020What driver package format is supported by my Linux distribution?
- 9202/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9302/06/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9413/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9511/05/2020Enable the Brother machine's network interface.
- 9606/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 9706/04/2020Delete a network scanner entry. (Linux)
- 9820/01/2020Ink Absorber Full
- 9906/01/2020When I print images, the quality is not good (Linux)
- 10006/12/2019When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)