FAQs & Troubleshooting
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Latest |
151 Results
- 127/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 226/06/2024My Brother machine turns off automatically or earlier than before.
- 326/06/2024The machine does not automatically enter Power Off mode.
- 419/06/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 518/06/2024I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 605/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 722/05/2024Cannot Print ##
- 822/05/2024Cover is Open
- 914/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1031/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1110/01/2024What is the default password for my Brother machine?
- 1208/11/2023How to scan a document from a Windows application?
- 1322/09/2023I cannot scan via network.
- 1429/08/2023Verify if the Brother machine has a dial tone.
- 1510/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1605/07/2023I cannot print using my Brother machine on a wired network (Windows/macOS)
- 1705/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 1827/06/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 1914/06/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 2006/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2106/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2201/06/2023Add your Brother machine with AirPrint (macOS)
- 2301/06/2023Delete print jobs from the print queue.
- 2416/05/2023I cannot print from my computer via USB.
- 2501/05/2023(Video) Print on Roll Paper
- 2607/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2727/03/2023Change the printer driver settings (Windows)
- 2817/03/2023The printer status is Offline or Paused.
- 2921/02/2023Get Shoppa Application
- 3015/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3113/02/2023Change the Print Options to Improve Your Print Results
- 3213/02/2023Check the Print Alignment from Your Brother Machine
- 3313/02/2023Check the Print Quality
- 3413/02/2023Remove Paper Scraps
- 3513/02/2023Paper is Jammed in the Front of the Machine
- 3613/02/2023Load Documents in the Automatic Document Feeder (ADF)
- 3713/02/2023Remove Paper Scraps Jammed in the ADF
- 3813/02/2023Document is Jammed inside the ADF Unit
- 3913/02/2023Document is Jammed in the Top of the ADF Unit
- 4013/02/2023Access Web Based Management
- 4113/02/2023Print the WLAN Report
- 4213/02/2023Clean the Paper Pick-up Rollers for Paper Tray #2
- 4313/02/2023Clean the Paper Pick-up Rollers for Paper Tray #1
- 4413/02/2023Clean the Print Head from Your Brother Machine
- 4513/02/2023Paper is Jammed in the Back of the Machine
- 4613/02/2023Reset the Network Settings to Factory Default
- 4713/02/2023Print the Network Configuration Report
- 4831/01/2023Print in long format from Shoppa Application.
- 4919/12/2022Cannot Detect Ink Volume
- 5019/12/2022Install Starter Ink