FAQs & Troubleshooting
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145 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Install the Brother Mobile Connect application (for mobile device)
- 6The printer status is Offline or Paused.
- 7(Video) Print a long paper
- 8Export an address book and import it to another machine
- 9I cannot find some option in the Printing preferences. (For Windows)
- 10Paper Size Mismatch
- 11The machine does not automatically enter Power Off mode.
- 12The scanning speed is slow when scanning from my machine. (Windows)
- 13I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 14What driver package format is supported by my Linux distribution?
- 15Check the Print Alignment from Your Brother Machine
- 16Check the Print Quality
- 17(Video) Set up your Brother machine
- 18Important points you need to confirm before configuring your Brother machine for a wireless network.
- 19Verify if the Brother machine has a dial tone.
- 20My Brother machine turns off automatically or earlier than before.
- 21I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 22How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 23Protect your Brother machine against unauthorised access over the network
- 24How to identify your Operating System (OS).
- 25Cannot Scan XX or Unable to Scan XX
- 26Send a fax using PC-FAX with LPD/LPRng (Linux)
- 27Open the Control Panel (For Windows)
- 28I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 29What is the default password for my Brother machine?
- 30Add your Brother machine with AirPrint (macOS)
- 31Check the remaining ink or toner level (Linux)
- 32I cannot print on a wireless (Wi-Fi) network (Mac)
- 33Enable the Brother machine's network interface.
- 34Delete print jobs from the print queue.
- 35Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 36Install Starter Ink
- 37No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 38Cover is Open
- 39Document Jam
- 40Replace Ink
- 41Print the Network Configuration Report
- 42Command List of brscan. (Linux)
- 43How to scan a document from a Windows application?
- 44I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 45I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 46I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 47I cannot print using my Brother machine on a wired network (Windows/macOS)
- 48Telephone Line Interference/VoIP.
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.