FAQs & Troubleshooting
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317 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4(Video) Load A3/Ledger paper
- 5(Video) Load A4/Letter paper
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 8Scan multiple pages into one file instead of each scan being saved as a separate file.
- 9Replace Ink
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11What is Brother iPrint&Scan?
- 12The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 13Prevent Smudged Printouts and Paper Jams (Windows®)
- 14When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 15Set up a Scan to Network Profile
- 16Cover is Open
- 17Paper Jam
- 18Other Problems
- 19Telephone Line Interference/VoIP.
- 20I still receive the error message "Paper Jam" after I removed the jammed paper.
- 21Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 22(Video) Set up your Brother machine
- 23After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 24(Video) Update the Driver or Firmware for your Brother machine
- 25Print as a Poster (Windows®)
- 26Setup a Brother machine on a wireless (Wi-Fi) network.
- 27A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 28Printing/ Scanning with a mobile device
- 29Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 30Change the printer driver settings (Windows/macOS)
- 31The printer status is Offline or Paused.
- 32Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 33What driver package format is supported by my Linux distribution?
- 34The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Print a web page from iPrint&Scan when using an Android™ mobile device.
- 37Print using only the black ink cartridge when the Color cartridges have run out.
- 38Manual Feed
- 39Change the Print Setting Options When Having Printing Problems
- 40Check the Print Alignment from Your Brother Machine
- 41Sleep
- 42(Video) Unpack your Brother machine
- 43Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 44I cannot find some option in the Printing preferences. (For Windows)
- 45Paper Tray #1 not detected/ Paper Tray #2 not detected
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 48What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 49One or more of my colors are not printing (blank).
- 50Document Jam