FAQs & Troubleshooting
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388 Results
- 51How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 52When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 53I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 54What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 55I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 56I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 57I cannot print using my Brother machine on a wireless network (Windows)
- 58I cannot print using my Brother machine on a wireless network (Mac)
- 59Delete print jobs from the print queue.
- 60I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 61The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 62Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 63I still receive the error message "Paper Jam" after I removed the jammed paper.
- 64I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 65The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 66Load A3 or ledger paper and program my Brother machine to print on it.
- 67Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 68After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 69How do I know which receive mode to select?
- 70Verify if the Brother machine has a dial tone
- 71Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 72Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 73What is Distinctive Ring and how do I program it?
- 74Replace Ink
- 75Why doesn't the machine answer when receiving a call?
- 76I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 77My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 78Set up your Brother machine on a wireless network.
- 79Why doesn't my Brother machine have a dial tone?
- 80Set the date and time
- 81Why are the faxes I send always received with a black vertical line down the page?
- 82When scanning a document to be copied or faxed, the LCD shows "Out of Memory."
- 83I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 84I get a TS error when trying to print on a wireless network.
- 85Connect your Brother machine to your mobile device via a wireless router or access point.
- 86The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 87The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 88Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 89How to identify your Operating System (OS).
- 90Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 91Scan a document and e-mail it as an attachment (For Macintosh)
- 92I cannot change the ControlCenter4 user interface from Advanced Mode to Home Mode because I cannot find the "Mode Select" option.
- 93Unable to Print 7X
- 94Can I still receive a fax if I accidentally answer it on an extension or external telephone?
- 95How many times will my Brother machine automatically redial a busy number?
- 96Unable to Print XX
- 97Printer Locked
- 98I can receive a fax, but cannot receive a telephone call.
- 99Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 100I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)