FAQs & Troubleshooting
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245 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Can I print from or scan to Android™ Smartphone?
- 3(Video) Load plain Letter/A4 paper
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 6What driver package format is supported by my Linux distribution?
- 7Replace Ink
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9One or more of my colors are not printing (blank).
- 10Scan a document and e-mail it as an attachment
- 11The body of a fax cannot be sent when sending a fax with a cover page via AirPrint from my computer. (OS X v10.8)
- 12(Video) Connect the telephone line and power cord
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15Ink Low
- 16Load paper in the paper tray
- 17The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Easy Scan to E-mail
- 20(Video) Install the ink cartridges
- 21Can I print from and scan to iPhone, iPod touch and iPad?
- 22I cannot print using my Brother machine on a wireless network (Mac)
- 23(Video) Unpack the machine
- 24Ink Absorber Full
- 25How do I adjust my Brother machine's tray use for copying and faxing?
- 26Paper Jam
- 27What is the recommended paper?
- 28The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 29Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 32"Offline" appears on the Status Monitor.
- 33The printer status is Offline or Paused.
- 34Document Jam/too Long
- 35I cannot print using my Brother machine on a wireless network (Windows)
- 36Paper tray not detected/ Paper tray #2 not detected
- 37The edge of glossy paper is smudged.
- 38(Video) Load photo paper
- 39The text and images on my copies and sent faxes are reversed.
- 40Cannot Detect Ink Volume
- 41What is Brother iPrint&Scan?
- 42I still receive the error message "Paper Jam" after I removed the jammed paper.
- 43Install Starter Ink
- 44Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 45I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 46Use voice mail on the same line as my Brother machine.
- 47I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 48I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 49I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 50The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).