FAQs & Troubleshooting
![]() |
Popular |
138 Results
- 1Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 2Replace Ink
- 3Set up your Brother machine on a wireless network (Windows/macOS)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Ink Low
- 6Cannot Detect
- 7Document Jam
- 8Printer Jam or Paper Jam
- 9What driver package format is supported by my Linux distribution?
- 10Check the Print Alignment from Your Brother Machine
- 11Load Documents in the Automatic Document Feeder (ADF)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13Protect your Brother machine against unauthorised access over the network
- 14(Video) Set up your Brother machine
- 15Install Starter Ink
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17Print using only the black ink cartridge when the Color cartridges have run out.
- 18Improve poor print quality.
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20Configure and use PC-FAX (CUPS) (Linux)
- 21What is the default password for my Brother machine?
- 22I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 23Cannot print after a Windows 10 update (June 2020)
- 24I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 25I cannot print using my Brother machine on a wired network (Windows/macOS)
- 26Cannot Scan XX or Unable to Scan XX
- 27Change the printer driver settings (Windows)
- 28Paper Size Mismatch
- 29Reset the Network Settings to Factory Default
- 30Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 31My Brother machine could not be found over the network when I installed drivers on my computer.
- 32The printer status is Offline or Paused.
- 33In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 34One or more of my colors are not printing (blank).
- 35I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 36Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 37I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 38I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 39I cannot print full-page photos or images using Email Print.
- 40Configure the Scan to Email Feature (Linux)
- 41Check the remaining ink or toner level (Linux)
- 42The downloaded driver's name is different from my machine's name. (Linux)
- 43Large characters are printed incorrectly. (Linux)
- 44The driver installation finished successfully but I cannot print. (Linux)
- 45How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 46Paper is Jammed in the Front of the Machine
- 47When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 48Sleep
- 49Enable the Brother machine's network interface.
- 50Delete print jobs from the print queue.