FAQs & Troubleshooting
Popular |
337 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A3/Ledger paper
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Paper Tray #1 not detected/ Paper Tray #2 not detected
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6(Video) Load A4/Letter paper
- 7Replace Ink
- 8(Video) Load and print an Envelope (Manual Feed Slot)
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Check the Print Quality
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14What is Brother iPrint&Scan?
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16Setup a Brother machine on a wireless (Wi-Fi) network.
- 17I cannot print on a wireless (Wi-Fi) network (Windows)
- 18Print using only the black ink cartridge when the Color cartridges have run out.
- 19No Paper / No Paper Fed
- 20(Video) Unpack your Brother machine
- 21A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 22The printer status is Offline or Paused.
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24Print as a Poster (Windows®)
- 25Set up a Scan to Network Profile
- 26Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 27Ink Low
- 28Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 29(Video) Install Ink Cartridges
- 30Printing/ Scanning with a mobile device
- 31The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 32Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 33When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 34I cannot open the scanned file from Scan to FTP.
- 35Easy Scan to E-mail
- 36Set Fax Preview to On.
- 37What driver package format is supported by my Linux distribution?
- 38Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 39Enable the Brother machine's network interface.
- 40After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 41Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 42Paper Jam
- 43Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 44What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 45My Brother machine could not be found over the network when I installed drivers on my computer.
- 46Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 47Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 48Delete print jobs from the print queue.
- 49Reduce Printing Noise
- 50Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)