FAQs & Troubleshooting
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337 Results
- 1Paper Tray #1 not detected/ Paper Tray #2 not detected
- 2Replace Ink
- 3(Video) Load A3/Ledger paper
- 4(Video) Load A4/Letter paper
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7I cannot print on a wireless (Wi-Fi) network (Windows)
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Print using only the black ink cartridge when the Color cartridges have run out.
- 10Paper Jam
- 11Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 12Document Jam
- 13What driver package format is supported by my Linux distribution?
- 14I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 15Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17No Paper / No Paper Fed
- 18Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 19Cannot Detect
- 20I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 21Load Documents on the Scanner Glass
- 22"Offline" appears on the Status Monitor.
- 23Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 24(Video) Connect telephone line and power cords
- 25(Video) Install Ink Cartridges
- 26Paper Size Mismatch
- 27Ink Low
- 28My Brother machine could not be found over the network when I installed drivers on my computer.
- 29(Video) Unpack your Brother machine
- 30(Video) Update the Driver or Firmware for your Brother machine
- 31Load Paper in the Manual Feed Slot
- 32(Video) Set up your Brother machine
- 33(Video) Load and print an Envelope (Manual Feed Slot)
- 34Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 35Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37Add your Brother machine with AirPrint (macOS)
- 38Load Envelopes in Paper Tray #1
- 39Change Memory Receive Options
- 40Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 41How to identify your Operating System (OS).
- 42Transfer faxes to the PC when my machine has a mechanical issue.
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 45After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 46The printer status is Offline or Paused.
- 47Import a Certificate and Private Key
- 48Enable the Brother machine's network interface.
- 49Scan from the Brother iPrint&Scan application using Windows Phone.
- 50Delete print jobs from the print queue.