FAQs & Troubleshooting
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342 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3(Video) Load A4/Letter paper
- 4My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7(Video) Load A3/Ledger paper
- 8Scan from the Brother iPrint&Scan application using Windows Phone.
- 9What is AirPrint?
- 10Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 11What is the default password for my Brother machine?
- 12Easy Scan to E-mail
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Change the Print Setting Options When Having Printing Problems
- 15Check the Print Alignment from Your Brother Machine
- 16Wrong Ink Cartridge
- 17No Paper / No Paper Fed
- 18About Envelopes
- 19(Video) Connect telephone line and power cords
- 20Paper Tray #1 not detected/ Paper Tray #2 not detected
- 21Paper Jam
- 22(Video) Install Ink Cartridges
- 23Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 24Scan multiple pages into one file instead of each scan being saved as a separate file.
- 25Print using only the black ink cartridge when the Color cartridges have run out.
- 26Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 27When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29Load Paper in the Multi-purpose Tray (MP Tray)
- 30Reset the Network Settings to Factory Default
- 31Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
- 32Install a Certificate on Your Brother Machine
- 33Setup a Brother machine on a wireless (Wi-Fi) network.
- 34(Video) Set up your Brother machine
- 35Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 38The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 39Use voice mail on the same line as my Brother machine.
- 40Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 41Load Documents on the Scanner Glass
- 42Remove Paper Scraps Jammed in the ADF
- 43Print a web page from iPrint&Scan when using an Android™ mobile device.
- 44I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 47Save Scanned Data to a Folder as a PDF File
- 48My Brother machine could not be found over the network when I installed drivers on my computer.
- 49After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 50Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
