FAQs & Troubleshooting
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140 Results
- 1Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 2Telephone Line Interference/VoIP.
- 3Paper Size Mismatch
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5Install the Brother Mobile Connect application (for mobile device)
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7What is the default password for my BRAdmin or Web Based Management?
- 8Set up your Brother machine on a wireless network (Windows/macOS)
- 9Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 10Delete print jobs from the print queue.
- 11Print using only the black ink cartridge when the Color cartridges have run out.
- 12Document Jam
- 13Printer Jam or Paper Jam
- 14Replace Ink
- 15I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 16I cannot print on a wireless (Wi-Fi) network (Windows)
- 17Check the Print Quality
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19(Video) Set up your Brother machine
- 20Ink Low
- 21Cannot Detect
- 22I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 23I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 24Add your Brother machine with AirPrint (macOS)
- 25Export an address book and import it to another machine
- 26Wireless setup is requesting a WPS PIN to complete the setup
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 30Discover the MAC address of the Brother network card
- 31Cannot Print XX or Print Unable XX
- 32Printer Locked
- 33Reset the Network Settings to Factory Default
- 34What driver package format is supported by my Linux distribution?
- 35Remove Paper Scraps Jammed in the ADF
- 36Document is Jammed in the Top of the ADF Unit
- 37Install Starter Ink
- 38I cannot print from my computer via USB.
- 39The printer status is Offline or Paused.
- 40Clean the Paper Pick-up Rollers for Paper Tray #2
- 41One or more of my colors are not printing (blank).
- 42I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 43I cannot print full-page photos or images using Email Print.
- 44I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 45To install the printer driver easily using a tool. (Linux)
- 46I cannot print using my Brother machine on a wired network (Windows/macOS)
- 47Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 48Update the Driver or Firmware for your Brother machine
- 49I get a TS error when trying to print on a wireless network.
- 50I cannot print on a wireless (Wi-Fi) network (Mac)