FAQs & Troubleshooting
Popular |
286 Results
- 1(Video) Load paper (A4>Tray #1 / A3>Tray #2)
- 2(Video) Load A3/Ledger paper (Tray1)
- 3(Video) Unpack your Brother machine
- 4(Video) Install Ink Cartridges
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6(Video) Load A4/Letter paper
- 7(Video) Load an Envelope (Manual Feed Slot)
- 8My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10(Video) Load paper in the Multi-Purpose tray (MP tray)
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12My Brother machine could not be found over the network when I installed drivers on my PC.
- 13(Video) Connect telephone line and power cords
- 14Paper Jam (With Video Instructions)
- 15Load paper in the paper tray
- 16What is Brother iPrint&Scan?
- 17Use voice mail on the same line as my Brother machine.
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21Loading paper (A4 > Tray #1 / A3 > Tray #2)
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24Can I print from or scan to Android™ Smartphone?
- 25Print the Network Configuration Report.
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27Easy Scan to E-mail
- 28Enable the Brother machine's network interface.
- 29(Video) Set up your Brother machine
- 30After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 31Delete print jobs from the print queue.
- 32Discover the MAC address of the Brother network card
- 33The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 34The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 35I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 36Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 37Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 38Add your Brother machine with AirPrint (macOS)
- 39Printing/ Scanning with a mobile device
- 40Cannot print after a Windows 10 update (June 2020)
- 41I cannot print using my Brother machine on a wireless network (Windows)
- 42A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 43Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 44I still receive the error message "Paper Jam" after I removed the jammed paper. (With Video Instructions)
- 45I cannot make borderless prints.
- 46Ink Absorber Full / Ink Absorber Pad Full
- 47Change the printer driver settings (Windows/macOS)
- 48Document Jam (With Video Instructions)
- 49Replace Ink
- 50Load an Envelope (Manual Feed Slot)