FAQs & Troubleshooting
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282 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 3Cannot Detect
- 4Replace Ink
- 5Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 6(Video) Load A4/Letter paper
- 7What is Brother iPrint&Scan?
- 8Ink Low
- 9Print using only the black ink cartridge when the Color cartridges have run out.
- 10(Video) Install Ink Cartridges
- 11Paper Jam
- 12Wrong Ink Color
- 13(Video) Update the Driver or Firmware for your Brother machine
- 14Sleep
- 15Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 16Cover is Open
- 17"Offline" appears on the Status Monitor.
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 20Check the Print Quality
- 21Install Starter Ink
- 22Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 23Add your Brother machine with AirPrint (macOS)
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25Check the Print Alignment from Your Brother Machine
- 26Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 27Delete print jobs from the print queue.
- 28Cannot Detect Ink Volume
- 29How to identify your Operating System (OS).
- 30Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 31Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 32My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 33Load Documents on the Scanner Glass
- 34Easy Scan to E-mail
- 35Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 36(Video) Connect telephone line and power cords
- 37A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 38The printer status is Offline or Paused.
- 39Adjust the Machine Volume
- 40Configure the Scan to Email Feature (Linux)
- 41Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 42I cannot print from my computer via USB.
- 43I cannot find some options in the Print dialog box (macOS 11 or later)
- 44I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 45Brother iPrint&Scan cannot find my Brother machine (macOS)
- 46I cannot print using my Brother machine on a wireless network (Mac)
- 47How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 48Wrong Ink Cartridge
- 49Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows®)
- 50Scan to Email Attachment