FAQs & Troubleshooting
Latest |
211 Results
- 103/04/2024(Video) Paper Size Mismatch or Paper Size Mismatch [Tray 1] or Paper Size Mismatch [Tray 2]
- 229/03/2024(Video) Clean the Scanner
- 329/03/2024(Video) Clean the Paper Pick-up Rollers for Paper Tray #1
- 429/03/2024(Video) Clean the Paper Feed Rollers
- 529/03/2024(Video) Clean the Base Pad
- 629/03/2024(Video) Cover is Open
- 729/03/2024(Video) Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
- 829/03/2024(Video) Cannot Print XX or Print Unable XX
- 914/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1031/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1110/01/2024What is the default password for my Brother machine?
- 1204/01/2024Easy Scan to E-mail
- 1304/01/2024(Video) How to Email Print
- 1408/11/2023How to scan a document from a Windows application?
- 1522/09/2023I cannot scan via network.
- 1629/08/2023Verify if the Brother machine has a dial tone.
- 1710/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1820/07/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 1905/07/2023I cannot print using my Brother machine on a wired network (Windows/macOS)
- 2005/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 2127/06/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 2208/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2306/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2406/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2501/06/2023Add your Brother machine with AirPrint (macOS)
- 2601/06/2023Delete print jobs from the print queue.
- 2716/05/2023I cannot print from my computer via USB.
- 2819/04/2023I cannot install the Brother software (Mac)
- 2907/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3006/04/2023The printer status is Offline or Paused.
- 3127/03/2023Change the printer driver settings (Windows)
- 3227/03/2023"Offline" appears on the Status Monitor. (Windows)
- 3327/03/2023Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 3427/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3515/02/2023I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 3615/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3714/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3819/12/2022After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 3919/12/2022Cannot Detect Ink Volume
- 4019/12/2022Install Starter Ink
- 4119/12/2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 4219/12/2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 4319/12/2022Replace Ink
- 4419/12/2022Can third party ink be used to refill the ink cartridges?
- 4519/12/2022One or more of my colors are not printing (blank).
- 4619/12/2022Improve poor print quality.
- 4719/12/2022Ink Low
- 4819/12/2022Cannot Detect
- 4919/12/2022When I print photos, the color quality is not good.
- 5013/12/2022How to identify your Operating System (OS).