FAQs & Troubleshooting
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280 Results
- 1(Video) Load A4/Letter paper
- 2What is Brother iPrint&Scan?
- 3Replace Ink
- 4(Video) Install Ink Cartridges
- 5Paper Jam (With Video Instructions)
- 6My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8(Video) Load an Envelope (Manual Feed Slot)
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Paper tray not detected/ Paper tray #2 not detected
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12(Video) Connect telephone line and power cords
- 13Wrong Ink Color
- 14I cannot print using my Brother machine on a wireless network (Windows)
- 15Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 16(Video) Unpack your Brother machine
- 17When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 18Sleep
- 19Can I print from or scan to Android™ Smartphone?
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21No Paper Fed
- 22Print using only the black ink cartridge when the Color cartridges have run out.
- 23What driver package format is supported by my Linux distribution?
- 24The scanner cover support has come off. (With Video Instructions)
- 25The printer status is Offline or Paused.
- 26Ink Low
- 27Cannot Detect
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29Install Starter Ink
- 30My Brother machine could not be found over the network when I installed drivers on my PC.
- 31Download a file from the "Downloads" section and save it to Windows 8 computer.
- 32Forward a fax to another fax machine when my machine has a mechanical problem.
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35Load paper in the paper tray
- 36Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 37Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 38The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 39Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 40Ink Absorber Full / Ink Absorber Pad Full
- 41Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 42"Offline" appears on the Status Monitor.
- 43Cannot Detect Ink Volume
- 44I cannot make borderless prints.
- 45How to identify your Operating System (OS).
- 46Important points you need to confirm before configuring your Brother machine for a wireless network.
- 47I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 48Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 49Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 50Wrong Paper