FAQs & Troubleshooting
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247 Results
- 1Printer Jam or Paper Jam
- 2No Paper / No Paper Fed
- 3Replace Ink
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Set up your Brother machine on a wireless network (Windows/macOS)
- 6(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 7One or more of my colors are not printing (blank).
- 8(Video) Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2
- 9My Brother machine turns off automatically or earlier than before.
- 10(Video) Set up your Brother machine
- 11Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 12"Offline" appears on the Status Monitor. (Windows)
- 13Document Jam
- 14Brother iPrint&Scan cannot find my Brother machine (macOS)
- 15(Video) Loading paper in the manual feed slot.
- 16Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 17What driver package format is supported by my Linux distribution?
- 18(Video) Load Envelopes
- 19After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 20(Video) Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2
- 24How to identify your Operating System (OS).
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26Other Problems
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28(Video) Check the Print Alignment from Your Brother Machine
- 29Install Starter Ink
- 30The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 31My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 32I cannot print on a wireless (Wi-Fi) network (Mac)
- 33(Video) Set up a Scan to SharePoint Profile
- 34What is Brother Web Connect (Web icon)?
- 35What is the default password for my BRAdmin or Web Based Management?
- 36(Video) Print a Photo (Windows)
- 37Change the paper size and paper type
- 38Check the Print Alignment from Your Brother Machine
- 39(Video) Check the Print Quality
- 40(Video) Load Envelopes in the Paper Tray #1
- 41(Video) Change the Check Paper Setting.
- 42The printer status is Offline or Paused.
- 43(Video) Paper Size Mismatch
- 44Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 45(Video) Change the Paper Size and Paper Type
- 46Add your Brother machine with AirPrint (macOS)
- 47How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 48Access Web Based Management
- 49Protect your Brother machine against unauthorised access over the network
- 50Delete print jobs from the print queue.