FAQs & Troubleshooting
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243 Results
- 1Printer Jam or Paper Jam
- 2(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 3(Video) Check the Print Quality
- 4(Video) Check the Print Alignment from Your Brother Machine
- 5No Paper / No Paper Fed
- 6Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 7(Video) Scan Single or Multiple Pages to a Folder in a Single PDF File
- 8Set up your Brother machine on a wireless network (Windows/macOS)
- 9Replace Ink
- 10(Video) Set up a Scan to SharePoint Profile
- 11(Video) When I print photos, the color quality is not good.
- 12(Video) Print a Photo (Windows)
- 13Change the paper size and paper type
- 14How to identify your Operating System (OS).
- 15Document Jam
- 16"Offline" appears on the Status Monitor. (Windows)
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18Check the Print Alignment from Your Brother Machine
- 19(Video) Clean the Base Pad
- 20Sleep
- 21Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)
- 22Scan Using Brother iPrint&Scan (Windows/Mac)
- 23Check the Print Quality
- 24After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 25(Video) Scan Photos and Graphics
- 26Telephone Line Interference/VoIP.
- 27Save Scanned Data as an Email Attachment
- 28Scan Single or Multiple Pages to a Folder in a Single PDF File
- 29Install the Brother Mobile Connect application (for mobile device)
- 30What is the default password for my BRAdmin or Web Based Management?
- 31Enlarge or Reduce Copied Images
- 32I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 33(Video) How to Email Print
- 34Load Envelopes in the Paper Tray #1
- 35Set up a Scan to SharePoint Profile
- 36Easy Scan to E-mail
- 37(Video) Set up your Brother machine
- 38Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 39Delete print jobs from the print queue.
- 40(Video) Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
- 41Copy a Document
- 42Cannot Detect
- 43(Video) Clean the Print Head from Your Brother Machine
- 44One or more of my colors are not printing (blank).
- 45Improve poor print quality.
- 46Scan to an Editable Text File Using OCR
- 47Add your Brother machine with AirPrint (macOS)
- 48Other Problems
- 49(Video) Scan Using Brother iPrint&Scan (Windows/Mac)
- 50I cannot print on a wireless (Wi-Fi) network (Windows)