FAQs & Troubleshooting
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247 Results
- 1Replace Ink
- 2(Video) Print a Photo (Windows)
- 3(Video) Paper Size Mismatch
- 4Set up your Brother machine on a wireless network (Windows/macOS)
- 5(Video) Cannot Print XX or Print Unable XX
- 6Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 7(Video) How to Email Print
- 8No Paper / No Paper Fed
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10(Video) Change the Check Paper Setting.
- 11(Video) Change the Paper Size and Paper Type
- 12(Video) Set up your Brother machine
- 13Brother iPrint&Scan cannot find my Brother machine (macOS)
- 14(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 15Scan Photos and Graphics
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17(Video) Check the Print Quality
- 18Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2
- 19Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 20(Video) Cover is Open
- 21Printer Jam or Paper Jam
- 22(Video) Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
- 23I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 24(Video) Loading paper in the manual feed slot.
- 25What is the default password for my BRAdmin or Web Based Management?
- 26My Brother machine turns off automatically or earlier than before.
- 27Check the Print Quality
- 28Print a Photo (Windows)
- 29I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 30Other Problems
- 31(Video) Check the Print Alignment from Your Brother Machine
- 32Install the Brother Mobile Connect application (for mobile device)
- 33Paper Size Mismatch
- 34Check the Print Alignment from Your Brother Machine
- 35(Video) Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)
- 36(Video) Load Paper in the Manual Feed Slot
- 37The printer status is Offline or Paused.
- 38Print using only the black ink cartridge when the Color cartridges have run out.
- 39Document Jam
- 40Load Envelopes in the Paper Tray #1
- 41Sleep
- 42The machine does not automatically enter Power Off mode.
- 43(Video) Scan Photos and Graphics
- 44(Video) Print an Email Attachment
- 45Scan Using Brother iPrint&Scan (Windows/Mac)
- 46Telephone Line Interference/VoIP.
- 47(Video) Load Envelopes in the Paper Tray #1
- 48(Video) Load Documents in the Automatic Document Feeder (ADF)
- 49Wrong Ink Cartridge
- 50My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.