FAQs & Troubleshooting
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140 Results
- 1Install the Brother Mobile Connect application (for mobile device)
- 2One or more of my colors are not printing (blank).
- 3The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4Check the Print Quality
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6The printer status is Offline or Paused.
- 7I cannot print on a wireless (Wi-Fi) network (Mac)
- 8Telephone Line Interference/VoIP.
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10Ink Low
- 11Cannot Detect
- 12Print using only the black ink cartridge when the Color cartridges have run out.
- 13My Brother machine turns off automatically or earlier than before.
- 14The machine does not automatically enter Power Off mode.
- 15What is the default password for my Brother machine?
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17I cannot find some option in the Printing preferences. (For Windows)
- 18Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 19Change the printer driver settings (Windows)
- 20What is the default password for my BRAdmin or Web Based Management?
- 21Improve poor print quality.
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23Set up your Brother machine on a wireless network (Windows/macOS)
- 24Change the Print Options to Improve Your Print Results
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26I cannot print using my Brother machine on a wired network (Windows/macOS)
- 27I cannot print on a wireless (Wi-Fi) network (Windows)
- 28Access Web Based Management
- 29Enable the Brother machine's network interface.
- 30Download a file from the "Downloads" section and save it to Windows 8 computer.
- 31Configure and use PC-FAX (CUPS) (Linux)
- 32Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 33Why doesn't my Brother machine have a dial tone?
- 34In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 35Uninstall the Brother Software and Drivers (Windows)
- 36I cannot print full-page photos or images using Email Print.
- 37I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 38I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 39What driver package format is supported by my Linux distribution?
- 40Wireless setup is requesting a WPS PIN to complete the setup
- 41I am unable to print from a client PC to a printer on a print server. (Linux)
- 42Send a fax using PC-FAX with LPD/LPRng (Linux)
- 43I get a TS error when trying to print on a wireless network.
- 44Protect your Brother machine against unauthorised access over the network
- 45(Video) Set up your Brother machine
- 46Delete print jobs from the print queue.
- 47Install the built-in drivers (For Windows 8 and Windows 10)
- 48Discover the MAC address of the Brother network card
- 49I cannot print from my computer via USB.
- 50I cannot scan via network.