FAQs & Troubleshooting
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337 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A3/Ledger paper
- 3(Video) Load A4/Letter paper
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8(Video) Install Ink Cartridges
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11Print using only the black ink cartridge when the Color cartridges have run out.
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Check the Print Alignment from Your Brother Machine
- 14Change the Print Setting Options When Having Printing Problems
- 15Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 16The printer status is Offline or Paused.
- 17Replace Ink
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 20Check the Print Quality
- 21Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 22Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 23Print as a Poster (Windows®)
- 24(Video) Unpack your Brother machine
- 25What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27What is Brother iPrint&Scan?
- 28What driver package format is supported by my Linux distribution?
- 29Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 30(Video) Connect telephone line and power cords
- 31After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 32When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 33My Brother machine could not be found over the network when I installed drivers on my computer.
- 34(Video) Load and print an Envelope (Manual Feed Slot)
- 35One or more of my colors are not printing (blank).
- 36Document Jam
- 37Load Photo Paper in Paper Tray #1
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39(Video) Set up your Brother machine
- 40Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 41Install Starter Ink
- 42Use voice mail on the same line as my Brother machine.
- 43I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 44I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 45Paper Jam
- 46Set up a Scan to Network Profile
- 47Can third party ink be used to refill the ink cartridges?
- 48My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 49Correct the Paper Feed to Clear Vertical Lines
- 50I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)