FAQs & Troubleshooting
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227 Results
- 1Load paper in the paper tray
- 2Paper Jam
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Can I print from or scan to Android™ Smartphone?
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 13The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 14Document Jam/too Long
- 15When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 16Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 17Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 18Improve poor print quality.
- 19Add your Brother machine with AirPrint (macOS)
- 20Forward a fax to another fax machine when my machine has a mechanical problem.
- 21I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 22When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 23Load envelopes
- 24I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 25(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 26Scan from the Brother iPrint&Scan application using Windows Phone.
- 27What is Brother iPrint&Scan?
- 28On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 29Loading paper in the manual feed slot.
- 30The edge of glossy paper is smudged.
- 31Cannot Detect
- 32Confirm that a FAX I sent was received correctly.
- 33"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 34How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 35Enable the Brother machine's network interface.
- 36Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 37Delete print jobs from the print queue.
- 38Wrong Ink Color
- 39Print a web page from iPrint&Scan when using an Android™ mobile device.
- 40Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 41Install Starter Ink
- 42Scan a document and save the scanned image to a folder on a local or network hard disk
- 43Scan a document and e-mail it as an attachment
- 44The printer status is Offline or Paused.
- 45One or more of my colors are not printing (blank).
- 46Replace Ink
- 47Important points you need to confirm before configuring your Brother machine for a wireless network.
- 48I can print but cannot scan via network. (For Mac)
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50Send a fax using PC-FAX with LPD/LPRng (Linux)