FAQs & Troubleshooting
Popular |
284 Results
- 1(Video) Load paper (A4>Tray #1 / A3>Tray #2)
- 2(Video) Load paper in the Multi-Purpose tray (MP tray)
- 3(Video) Load A4/Letter paper
- 4(Video) Install Ink Cartridges
- 5Is there a way to view how much ink is remaining?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9Replace Ink
- 10What is Brother iPrint&Scan?
- 11Print using only the black ink cartridge when the Color cartridges have run out.
- 12When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 13Paper Jam (With Video Instructions)
- 14(Video) Load an Envelope (Manual Feed Slot)
- 15I cannot print using my Brother machine on a wireless network (Mac)
- 16How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 17(Video) Load A3/Ledger paper (Tray1)
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 20Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 21The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 22The edge of glossy paper is smudged.
- 23Printer Locked
- 24Cannot Detect
- 25I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 26Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 27I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 28Ink Absorber Full / Ink Absorber Pad Full
- 29When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 30What driver package format is supported by my Linux distribution?
- 31Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 32Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 33One or more of my colors are not printing (blank).
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35Loading paper (A4 > Tray #1 / A3 > Tray #2)
- 36Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 37Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 38Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 39Can I print from or scan to Android™ Smartphone?
- 40My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 41Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 42No Paper Fed
- 43I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 44I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 45I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48Sleep
- 49When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 50Delete print jobs from the print queue.