FAQs & Troubleshooting
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316 Results
- 1What is Brother iPrint&Scan?
- 2Which E-mail packages are compatible with ControlCenter3?
- 3I cannot find some option in the Printing preferences. (For Windows)
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5Can I print from or scan to Android™ Smartphone?
- 6I cannot print using my Brother machine on a wireless network (Mac)
- 7I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 11The edge of glossy paper is smudged.
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 14Protect your Brother machine against unauthorised access over the network
- 15Locate files scanned with ControlCenter2 (For Macintosh)
- 16Locate files scanned with ControlCenter3 (For Windows)
- 17The printer status is Offline or Paused.
- 18Replace Ink
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21Stop my Brother machine from automatically redialing a number.
- 22I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 23Can third party ink be used to refill the ink cartridges?
- 24Can my Brother machine print a report to verify a fax I sent was received?
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 27Print a web page from iPrint&Scan when using an Android™ mobile device.
- 28Delete numbers stored in my Brother machine's Caller ID History.
- 29How do I know which receive mode to select?
- 30Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 31I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 32When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 33I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 34My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 35I'm using Macintosh. What is the PreScan option used for?
- 36Cannot print after a Windows 10 update (June 2020)
- 37I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 38I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 39Print using only the black ink cartridge when the Color cartridges have run out.
- 40I cannot remove red-eye.
- 41One or more of my colors are not printing (blank). What can I do?
- 42What is Distinctive Ring and how do I program it?
- 43When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 44Load paper in the paper tray
- 45Print command (LPR) (Linux)
- 46I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 47The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49Open the Control Panel (For Windows)
- 50Uninstall the drivers. (Mac OS X 10.2 - 10.4)