FAQs & Troubleshooting
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141 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Change the Print Options to Improve Your Print Results
- 4One or more of my colors are not printing (blank).
- 5The printer status is Offline or Paused.
- 6My Brother machine turns off automatically or earlier than before.
- 7The machine does not automatically enter Power Off mode.
- 8Set up your Brother machine on a wireless network (Windows/macOS)
- 9Printer Jam or Paper Jam
- 10Replace Ink
- 11How to identify your Operating System (OS).
- 12Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 13Print using only the black ink cartridge when the Color cartridges have run out.
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15I cannot print on a wireless (Wi-Fi) network (Windows)
- 16Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 17Check the Print Quality
- 18I cannot print using my Brother machine on a wired network (Windows/macOS)
- 19Delete print jobs from the print queue.
- 20The scanning speed is slow when scanning from my machine. (Windows)
- 21What is the default password for my Brother machine?
- 22I cannot print full-page photos or images using Email Print.
- 23Check the Print Alignment from Your Brother Machine
- 24Install the Brother Mobile Connect application (for mobile device)
- 25The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 26Ink Low
- 27Cannot Detect
- 28Document Jam
- 29I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 30Access Web Based Management
- 31What is the default password for my BRAdmin or Web Based Management?
- 32What is the recommended paper?
- 33Print the Network Configuration Report
- 34(Video) Set up your Brother machine
- 35Install Starter Ink
- 36Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 37Add your Brother machine with AirPrint (macOS)
- 38Configure and use the Scan Key Tool (Linux)
- 39Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 40Cannot Detect Ink Volume
- 41Paper Size Mismatch
- 42I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 43Configure the Scan to Email Feature (Linux)
- 44Load Documents in the Automatic Document Feeder (ADF)
- 45Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 46No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 47Improve poor print quality.
- 48I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 49Configure and use PC-FAX (CUPS) (Linux)
- 50Where can I download Brother iPrint&Scan application for Mac?