FAQs & Troubleshooting
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179 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2Replace Ink
- 3Ink Low
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Printer Jam or Paper Jam
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7(Video) When I print photos, the color quality is not good.
- 8Improve poor print quality.
- 9How to identify your Operating System (OS).
- 10Protect your Brother machine against unauthorised access over the network
- 11Download a file from the "Downloads" section and save it to Windows 8 computer.
- 12Wrong Ink Color
- 13Load Documents in the Automatic Document Feeder (ADF)
- 14(Video) Set up your Brother machine
- 15Install Starter Ink
- 16Print using only the black ink cartridge when the Color cartridges have run out.
- 17My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19Check the Print Quality
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 22No Paper / No Paper Fed
- 23Low Temperature
- 24Cannot Print XX or Print Unable XX
- 25Cover is Open
- 26Check the Print Alignment from Your Brother Machine
- 27Enable the Brother machine's network interface.
- 28One or more of my colors are not printing (blank).
- 29Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 30Cannot Detect Ink Volume
- 31What is the default password for my BRAdmin or Web Based Management?
- 32Reset the Network Settings to Factory Default
- 33"Offline" appears on the Status Monitor. (Windows)
- 34Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 35Add your Brother machine with AirPrint (macOS)
- 36Wireless setup is requesting a WPS PIN to complete the setup
- 37I cannot print on a wireless (Wi-Fi) network (Mac)
- 38Wrong Ink Cartridge
- 39Install the Brother Mobile Connect application (for mobile device)
- 40Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 41The printer status is Offline or Paused.
- 42Paper Size Mismatch
- 43I cannot print full-page photos or images using Email Print.
- 44I cannot find some option in the Printing preferences. (For Windows)
- 45Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 46Cannot Detect
- 47Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 48I get a TS error when trying to print on a wireless network.
- 49How to use the PC-FAX.
- 50I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)