FAQs & Troubleshooting
Latest |
152 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 127/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 227/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 326/06/2024My Brother machine turns off automatically or earlier than before.
- 426/06/2024The machine does not automatically enter Power Off mode.
- 519/06/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 605/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 729/05/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 828/05/2024Toner Low or Prepare New Toner Cartridge
- 928/05/2024Drum End Soon
- 1024/05/2024What is the default password for my Brother machine?
- 1124/05/2024What is the default password for my BRAdmin or Web Based Management?
- 1214/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1308/02/2024(Video) Paper is Jammed in the 2-sided Tray
- 1408/02/2024(Video) Paper is Jammed inside the Machine
- 1508/02/2024(Video) Paper is Jammed in the Back of the Machine
- 1608/02/2024(Video) Paper is Jammed in the Output Paper Tray
- 1708/02/2024(Video) Paper is Jammed in the Paper Tray
- 1808/02/2024(Video) Remove Small Scraps of Paper Jammed in the ADF
- 1908/02/2024(Video) Document is Jammed under the Document Cover
- 2008/02/2024(Video) Document is Jammed in the Top of the ADF Unit
- 2131/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 2215/01/2024Reset the Drum Counter *
- 2315/01/2024Remove Small Scraps of Paper Jammed in the ADF *
- 2415/01/2024Document is Jammed under the Document Cover *
- 2515/01/2024Document is Jammed in the Top of the ADF Unit *
- 2615/01/2024Access Web Based Management *
- 2715/01/2024Print the WLAN Report *
- 2815/01/2024Clean the Drum Unit *
- 2915/01/2024Paper is Jammed in the 2-sided Tray *
- 3015/01/2024Paper is Jammed in the Back of the Machine *
- 3115/01/2024Paper is Jammed inside the Machine *
- 3215/01/2024Paper is Jammed in the Paper Tray *
- 3315/01/2024Clean the Corona Wire *
- 3415/01/2024Replace the Drum Unit *
- 3515/01/2024Reset the Network Settings to the Factory Settings *
- 3615/01/2024Replace the Toner Cartridge *
- 3715/01/2024Print the Network Configuration Report *
- 3812/01/2024(Video) Set up your Brother machine
- 3908/11/2023How to scan a document from a Windows application?
- 4020/10/2023What is the difference between the toner cartridge and the drum unit?
- 4119/10/2023Black lines down the page
- 4229/09/2023(Video) Load an Envelope (Manual Feed Slot)
- 4329/09/2023Ghosting images
- 4422/09/2023I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 4522/09/2023Poor fixing
- 4622/09/2023I cannot scan via network.
- 4714/09/2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 4814/09/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 4907/09/2023Wrong Toner or Wrong Toner Cartridge
- 5007/09/2023Media Type Mismatch or Media Mismatch