FAQs & Troubleshooting
![]() |
Popular |
213 Results
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2Pre-Required Procedures (Linux)
- 3Does NC-2200w work with Windows Vista?
- 4I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 5I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 8What driver package format is supported by my Linux distribution?
- 9The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 10My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 11I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
- 12I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 13Uninstall Scan-key-tool. (Linux)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 15Delete print jobs from the print queue.
- 16The paper is skewed when it's printed.
- 17I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 18The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 19When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 20Can I reduce the size of a received fax on this machine?
- 21What can happen if the wrong paper is used in your machine.
- 22What is the BRAdmin Professional software used for?
- 23When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 24What is the Network Shared printing?
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26Scan a document using "Scanner and Camera Wizard" in Windows XP
- 27Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 28I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 29How do I clean the Scanner to improve the copy or fax quality?
- 30I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 31I cannot install the driver when using the Driver Install Tool. (Linux)
- 32Scan using XSane or GIMP (Linux)
- 33The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 34My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 35I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 36I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 37When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 38Important points for specifying the scan area (Linux)
- 39I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 40I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 41I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 42Send a fax using PC-FAX with LPD/LPRng (Linux)
- 43Uninstall printer drivers (Linux)
- 44I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 45Change the printer driver settings (Windows/macOS)
- 46I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 47Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 48Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 49Uninstall the drivers. (Mac OS X 10.5)
- 50What is Distinctive Ring and how do I program it?