FAQs & Troubleshooting
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295 Results
- 1How do I clear the message "PAPER JAM" from the display?
- 2Can I print from or scan to Android™ Smartphone?
- 3When I print, the pages are smudged with ink. What should I do?
- 4Scan and save a document in PDF format (Scan to File)
- 5One or more of my colors are not printing (blank). What can I do?
- 6How do I load paper?
- 7When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 8I cannot print using my Brother machine on a wireless network (Windows)
- 9The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 10Scan multiple pages into one file instead of each scan being saved as a separate file.
- 11Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 12I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 13Locate files scanned with ControlCenter3 (For Windows)
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15How do I clear Machine Error 46?
- 16What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 17I cannot print using my Brother machine on a wireless network (Mac)
- 18Where is the USB port on the machine?
- 19Wireless setup is requesting a WPS PIN to complete the setup
- 20Protect your Brother machine against unauthorised access over the network
- 21Configure a cover page for PC-FAX.
- 22How do I know which side up my photo paper should be in the tray?
- 23When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 24How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 25Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 27I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 28Is my Brother machine compatible with Windows Vista?
- 29When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 30What is MFL-Pro Suite Software?
- 31I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 32Why can't I print when an ink cartridge is empty?
- 33How to scan a document from a Windows application?
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35Pre-Required Procedures (Linux)
- 36The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 37When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 38Can I use voice mail on the same line as my Brother machine?
- 39Delete print jobs from the print queue.
- 40The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 41I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 42Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 43The ink cartridges run out very quickly. Is there any reason for that?
- 44Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 45How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 46I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 47I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 48Can I confirm that the FAX was sent correctly?
- 49My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 50I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)