FAQs & Troubleshooting
Popular |
308 Results
- 51Cannot print after a Windows 10 update (June 2020)
- 52A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 53The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 54Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 55Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 56Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 57How do I make my faxed documents lighter or darker? (Fax Contrast)
- 58The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 59When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 60Can I set my Brother machine to forward the faxes I receive to another location?
- 61Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 62Is my Brother machine compatible with Windows Vista?
- 63I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 64Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 65I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 66The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 67How do I know the current network configuration?
- 68Set up your Brother machine on a wireless network.
- 69"Offline" appears on the Status Monitor.
- 70I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 71Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 72Print a web page from iPrint&Scan when using an Android™ mobile device.
- 73The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 74Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 75I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 76Configure a cover page for PC-FAX.
- 77I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 78Can I confirm that the FAX was sent correctly?
- 79"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 80When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 81Can I use voice mail on the same line as my Brother machine?
- 82How do I clear paper jams inside the machine?
- 83I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 84When printing with monochrome laser printer, the print position shifts. (Linux)
- 85ControlCenter3 displays a blank screen at startup (Windows)
- 86I cannot save a file downloaded from the Brother support website (For Windows)
- 87Scan from the Brother iPrint&Scan application using Windows Phone.
- 88Use the Universal Printer Driver for PCL
- 89The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 90Can I use AirPrint with my Brother machine?
- 91Supported models of Universal Printer Driver for PCL
- 92I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 93When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 94What type(s) of connections can I use with my Brother machine and a wireless network?
- 95Transfer faxes to the PC when my machine has a mechanical problem
- 96How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 97When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 98When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 99What is a "Generic PCL Driver"?
- 100Uninstall the drivers. (Mac OS X 10.5)