FAQs & Troubleshooting
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214 Results
- 1What is Brother iPrint&Scan?
- 2Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 3What driver package format is supported by my Linux distribution?
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10Protect your Brother machine against unauthorised access over the network
- 11Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 15(Video) Load A5 short edge/A4/Letter paper
- 16Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 17Can I print from or scan to Android™ Smartphone?
- 18The printer status is Offline or Paused.
- 19Black lines down the page
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22My Brother machine could not be found over the network when I installed drivers on my PC.
- 23Printing/ Scanning with a mobile device
- 24Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 25Change the printer driver settings (Windows/macOS)
- 26Out of Memory
- 27What is the BRAdmin Professional software used for?
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29Replace Drum
- 30When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 31Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 32Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 33How to identify your Operating System (OS).
- 34I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 35Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 36Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 37"Offline" appears on the Status Monitor.
- 38Scan and save a document in PDF format for Windows (Scan to File)
- 39Check the remaining ink or toner level (Linux)
- 40My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 41Wireless setup is requesting a WPS PIN to complete the setup
- 42(Video) Load A5 long edge paper
- 43(Video) Set up your Brother machine
- 44(Video) Unpack your Brother machine
- 45Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 46I cannot find some option in the Printing preferences. (For Windows)
- 47Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 49Receive faxes on the computer for Windows (PC-FAX Receive)
- 50Fuser Error or Self-Diagnostic