FAQs & Troubleshooting
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116 Results
- 1How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 2How do I connect the printer via Bluetooth®/Wi-Fi®/wired network?
- 3How to execute the printer configuration (Self-test) to debug
- 4The printed label is wrinkled.
- 5How to install the Windows driver via Wi-Fi®/ wired network
- 6How to adjust the cut position (For Windows)
- 7How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 8When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 9Enable or disable Bluetooth Low Energy (BLE)
- 10How to update the firmware
- 11The left or right side of the label is not printed correctly.
- 12The printing position of small label is incorrect.
- 13How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 14How to load the Ribbon
- 15How to connect the printer to your computer
- 16How to add a new stock from the Seagull driver
- 17How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
- 18How to load the Media
- 19How to update firmware to all printers on the same subnet at the same time
- 20The print quality is poor.
- 21The time on the printer is incorrect.
- 22The label is skipped when printing.
- 23How to skip the AUTO.BAS program only one time by directly operating the printer
- 24How do I reset Wi-Fi® setting?
- 25How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 26The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 27(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 28Memory full error occurred.
- 29How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 30How to set Bluetooth Local Name or PIN code using the BPM (Brother Printer Management Tool) (for Windows)
- 31How to install the Windows driver via Bluetooth®
- 32The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 33The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".
- 34How to change the printer code page
- 35How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 36How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
- 37(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38Switch between the wired network and Wi-Fi® network/Bluetooth® connection
- 39Using the CommTool (for Windows)
- 40How to get Bluetooth MAC Address with the CommTool (for Windows)
- 41Printing the printer configuration (Self-test)
- 42How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 43How to install Brother software on a computer not connected to the Internet
- 44How to transfer the print programs or templates using FBPL commands
- 45How to identify your Operating System (OS) for Windows or Mac
- 46I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 47BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 48I can no longer print from my computer via Bluetooth®, even though I was able to print previously.
- 49The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 50What is the Label List? (P-touch Editor 5.x for Windows)