FAQs & Troubleshooting
 |
Popular |
103 Results
- 1How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 2How to load the Ribbon
- 3How to connect the printer to your computer
- 4The left or right side of the label is not printed correctly.
- 5How do I reset Wi-Fi® setting?
- 6Using the CommTool (for Windows)
- 7How to load the Media
- 8How to install the Windows driver via Wi-Fi®/ wired network
- 9The label is skipped when printing.
- 10The time on the printer is incorrect.
- 11The label wraps around the platen roller when using the cutter.
- 12How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 13How to transfer the print programs or templates using FBPL commands
- 14How to adjust the cut position (For Windows)
- 15How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 16When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 17I cannot install the Windows driver.
- 18The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 19How to add a new stock from the Seagull driver
- 20How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
- 21My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 22The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".
- 23How to execute the printer configuration (Self-test) to debug
- 24How to update firmware to all printers on the same subnet at the same time
- 25I cannot connect my machine to the wireless network.
- 26The power indicator does not light.
- 27How do I clean / maintain my printer?
- 28How to set the Direct Thermal or Thermal Transfer Print Methods
- 29How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 30How to update the firmware
- 31Printing is not possible.
- 32The printed label is wrinkled.
- 33BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 34Where can I find the printer's network settings, such as IP address?
- 35How to install the Windows driver via Wi-Fi®/ wired network
- 36How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 37How to clean the Platen Roller
- 38How to identify your Operating System (OS) for Windows or Mac
- 39I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 40How to get an alert log file using the BPM (Brother Printer Management Tool) (for Windows)
- 41How to clean the Print Head
- 42How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 43Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 44What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 45When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 46The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 47How to skip the AUTO.BAS program only one time by directly operating the printer
- 48How to change the printer code page
- 49How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
- 50How to open the Devices and Printers window
