FAQs & Troubleshooting
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Popular |
113 Results
- 1How to load the Ribbon
- 2Using the CommTool (for Windows)
- 3How to connect the printer to your computer
- 4How to update the firmware
- 5The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
- 6How do I reset Wi-Fi® setting?
- 7Printing is not possible.
- 8How to add a new stock from the Seagull driver
- 9I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 10How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 11Memory full error occurred.
- 12What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 13An RFID error occurred.
- 14How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 15How to update firmware to all printers on the same subnet at the same time
- 16Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 17How to get an alert log file using the BPM (Brother Printer Management Tool) (for Windows)
- 18The label is skipped when printing.
- 19Printing the printer configuration (Self-test)
- 20How to install Brother software on a computer not connected to the Internet
- 21What is the Label List? (P-touch Editor 5.x for Windows)
- 22The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 23How to set the Direct Thermal or Thermal Transfer Print Methods
- 24I cannot install the Windows driver.
- 25How to install the Windows driver via Wi-Fi®/ wired network
- 26The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 27The time on the printer is incorrect.
- 28The label wraps around the platen roller when using the cutter.
- 29My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 30The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 31The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".
- 32How to skip the AUTO.BAS program only one time by directly operating the printer
- 33How to execute the printer configuration (Self-test) to debug
- 34How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 35How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 36How to change the printer code page
- 37Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 38How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 39How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 40(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 41Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 42I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 43How to calibrate the RFID
- 44Where can I find the printer's network settings, such as IP address?
- 45I cannot connect my machine to the wireless network.
- 46How do I print vertical text? (P-touch Editor 5.x for Windows)
- 47How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 48How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 49The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 50I cannot use some functions in BRAdmin Professional 4.
