FAQs & Troubleshooting
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109 Results
- 1BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 2How to load the Media
- 3The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".
- 4How do I reset Wi-Fi® setting?
- 5How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 6The left or right side of the label is not printed correctly.
- 7The printing position of small label is incorrect.
- 8I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 9I cannot install the Windows driver.
- 10How to install the Windows driver via Wi-Fi®/ wired network
- 11How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
- 12The label wraps around the platen roller when using the cutter.
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 15The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
- 16How to skip the AUTO.BAS program only one time by directly operating the printer
- 17How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 18How to update the firmware
- 19How to update firmware to all printers on the same subnet at the same time
- 20How to transfer the print programs or templates using FBPL commands
- 21How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 22(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 23I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 24How to get an alert log file using the BPM (Brother Printer Management Tool) (for Windows)
- 25Memory full error occurred.
- 26I cannot connect my machine to the wireless network.
- 27How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 28Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 29How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 31The power indicator does not light.
- 32The printed label is wrinkled.
- 33How to clean the Print Head
- 34How to adjust the tear position in BarTender
- 35How to adjust the printout position
- 36The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 37Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 38Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 39Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 40The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 41The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 42How do I uninstall the printer driver?
- 43How do I print vertical text? (P-touch Editor 5.x for Windows)
- 44Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 45When I print a long label or many labels continuously, printing stops suddenly before finishing.
- 46I cannot use some functions in BRAdmin Professional 4.
- 47I cannot print barcodes correctly using BarTender.
- 48How to configure your printer by web browser
- 49How can I connect the printer to my mobile device via Wi-Fi® ?
- 50Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)