FAQs & Troubleshooting
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107 Results
- 1How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
- 2How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 3How to execute the printer configuration (Self-test) to debug
- 4How to attach the External Roll Mount (Optional)
- 5How to load the Media
- 6The power indicator does not light.
- 7The label is skipped when printing.
- 8How to update firmware to all printers on the same subnet at the same time
- 9The left or right side of the label is not printed correctly.
- 10The printing position of small label is incorrect.
- 11The time on the printer is incorrect.
- 12How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 13How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 14How to transfer the print programs or templates using FBPL commands
- 15How to connect the printer to your computer (for Windows)
- 16How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 17How to install the Windows driver via Wi-Fi®/ wired network
- 18Using the CommTool (for Windows)
- 19How to add a new stock from the Seagull driver
- 20I cannot install the Windows driver.
- 21I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 22Printing the printer configuration (Self-test)
- 23How to change the printer code page
- 24How to load the Ribbon
- 25The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 26How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 27(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 28How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 29The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 30The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 31The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 32When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 33Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 34How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 35How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 36The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows “Head Open”.
- 37How to update the firmware
- 38How to configure your printer by web browser
- 39Printed barcodes cannot be read.
- 40How to adjust the cut position (For Windows)
- 41I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 42How to open the Devices and Printers window
- 43How to identify your Operating System (OS) for Windows or Mac
- 44What is the Label List? (P-touch Editor 5.x for Windows)
- 45(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 46BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 47I cannot print and the printer driver I installed is not recognized correctly by the computer (For Windows 10 Version 1903)
- 48The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".
- 49How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
- 50I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)