FAQs & Troubleshooting
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162 Results
- 1How to set the Cutter
- 2How do I transfer label or slip templates?
- 3Where can I find my Brother printer's serial number?
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How do I install/change the RD roll?
- 6Which interface can I use?
- 7When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 8What is the default User ID and Password for BRAdmin Light or Professional?
- 9How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11Using the Device Settings (for Windows)
- 12Can I directly operate my printer from a self-developed application software and print a label?
- 13I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 14How do I uninstall the printer driver?
- 15The paper settings specified from the server computer are not reflected on the client computer.
- 16How do I reset network setting?
- 17How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 18Printing is not possible. (USB connection)
- 19My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 20I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 21Installing the LPR driver and CUPS wrapper driver (Linux®)
- 22How to install Brother software on a computer not connected to the Internet
- 23Using the Communication settings (for Windows)
- 24The media cannot be fed to the beginning of a label.
- 25How do I switch to and use the mass storage mode?
- 26The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 27How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 29I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 30When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 31When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 32How to set the Platen Roller
- 33I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 34What Android™ mobile application can I use?
- 35P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 36How to use P-touch Library
- 37Installing the software (for Windows)
- 38My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 39How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 40The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 41The print result does not improve even if I adjust the print density.
- 42I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 43I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 44I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 45I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 46All print jobs have been cancelled and nothing can be printed. (Linux®)
- 47Print free-length labels with the set length (Linux®)
- 48Disable or reconfigure SELinux. (Linux®)
- 49Uninstalling the printer drivers (Linux®)
- 50Adding a custom media size for continuous roll (Linux®)