FAQs & Troubleshooting
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Popular |
106 Results
- 1The left or right side of the label is not printed correctly.
- 2How to install the Mac driver via USB/ Wi-Fi®/ wired network
- 3How to load the Media
- 4How to set the Direct Thermal or Thermal Transfer Print Methods
- 5How to load the Ribbon
- 6How to install the Windows driver via Wi-Fi®/ wired network
- 7How to attach the External Roll Mount (Optional)
- 8The printing position of small label is incorrect.
- 9How to update firmware to all printers on the same subnet at the same time
- 10How to add a new stock from the Seagull driver
- 11Using the CommTool (for Windows)
- 12How to update the firmware
- 13The print quality is poor.
- 14How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
- 15How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
- 16Printing is not possible.
- 17How to adjust the cut position (For Windows)
- 18How to reset the printer by directly operating the printer
- 19How to connect the printer to your computer (for Windows)
- 20I cannot print and the printer driver I installed is not recognized correctly by the computer (For Windows 10 Version 1903)
- 21The label is skipped when printing.
- 22The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".
- 23How to execute the printer configuration (Self-test) to debug
- 24How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 25How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 26How to change the printer code page
- 27How to transfer the print programs or templates using FBPL commands
- 28How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 29The power indicator does not light.
- 30I cannot install the Windows driver.
- 31The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 32The printed label is wrinkled.
- 33The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 34(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 36BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 37What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 38When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 39How to skip the AUTO.BAS program only one time by directly operating the printer
- 40How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 41How to install Brother software on a computer not connected to the Internet
- 42How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43Where can I find the printer's network settings, such as IP address?
- 44How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 45How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 46How to configure your printer by web browser
- 47The time on the printer is incorrect.
- 48The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 49The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows “Head Open”.
- 50How to clean the Print Head
