FAQs & Troubleshooting
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149 Results
- 1How do I transfer label or slip templates?
- 2How do I install/change the RD roll?
- 3How to set the Cutter
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 6How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How to set the Head Unit
- 9How to set the Peeler
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11Printing is not possible. (USB connection)
- 12How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 13(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 15How to set the Platen Roller
- 16Where can I find my Brother printer's serial number?
- 17How to identify your Operating System (OS) for Windows or Mac
- 18How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19The power button does not light up.
- 20How to identify the printer's firmware version
- 21How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 22Installing the software (for Windows)
- 23My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 24Which interface can I use?
- 25When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 26What Android™ mobile application can I use?
- 27How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 28How do I transfer label templates with P-touch Transfer Express?
- 29How to delete the registry information and files related to the printer driver
- 30A security warning appears when accessing Web Based Management via HTTPS.
- 31My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 32How do I clean my printer?
- 33How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 34What is the Label List? (P-touch Editor 5.x for Windows)
- 35What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 36The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 37How do I uninstall the printer driver?
- 38(Video) When I print many continuous labels, part of the label data is printed twice.
- 39How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 40(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 41How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 42The Printer Setting Tool does not start.
- 43How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 44Using the Printer Setting Tool (for Windows)
- 45The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 46The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 47How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 48The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 49(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 50How to open the Devices and Printers window