FAQs & Troubleshooting
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- 1Which interface can I use?
- 2How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4How to set the Cutter
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6I cannot print after updating the firmware or font data.
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9Creating a label with OpenOffice (Linux®)
- 10Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 11"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 12How do I transfer label or slip templates?
- 13How do I clean my printer?
- 14(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 15How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 16I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 17When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 18How to set the Head Unit
- 19How to set the Peeler
- 20How to set the Platen Roller
- 21What Android™ mobile application can I use?
- 22My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 23How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 24How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 25Printing is not possible. (USB connection)
- 26My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 27The Printer Setting Tool does not start.
- 28Using the Printer Setting Tool (for Windows)
- 29The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 30How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 31How do I install/change the RD roll?
- 32How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 33How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 34When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 35How to install Brother software on a computer not connected to the Internet
- 36I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 37(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 40Installing the software (for Windows)
- 41Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 42What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 43How do I transfer label templates with P-touch Transfer Express?
- 44How to delete the registry information and files related to the printer driver
- 45(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 46The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 47(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 48Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 49The power button does not light up.
- 50I cannot install the printer driver because the installation stops after I connect the printer to my computer.