FAQs & Troubleshooting
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123 Results
- 1How do I transfer label or slip templates?
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 6How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10Creating a label with GIMP (Linux®)
- 11How do I install/change the RD roll?
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 14When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 15I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 16Where can I find my Brother printer's serial number?
- 17Can I directly operate my printer from a self-developed application software and print a label?
- 18How do I uninstall the printer driver?
- 19Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 20How do I transfer label templates with P-touch Transfer Express?
- 21How to delete the registry information and files related to the printer driver
- 22How to identify your Operating System (OS) for Windows or Mac
- 23The driver downloaded from the website cannot be installed.
- 24Printing is not possible. (USB connection)
- 25(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 26Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 27How do I transfer templates or other data from the computer to the printer?
- 28I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 29I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 30Adding a custom media size for continuous tape (Linux®)
- 31How to identify the printer's firmware version
- 32(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 33How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 34The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 35When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 36When I print a long label or many labels continuously, printing suddenly stops.
- 37How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 38I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 41What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 42What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 43The paper settings specified from the server computer are not reflected on the client computer.
- 44I installed the RD roll, but the message "No paper" appears.
- 45How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 46How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 47My printer has suddenly stopped printing.
- 48Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 49The driver installation finished successfully but I cannot print. (Linux®)
- 50The printing position shifts vertically or horizontally. (Linux®)