FAQs & Troubleshooting
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130 Results
- 1How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 2Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 3What Android™ mobile application can I use?
- 4The paper settings specified from the server computer are not reflected on the client computer.
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 7What iOS mobile application can I use?
- 8How do I uninstall the printer driver?
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12Supported File Formats and how to print on Raspbian lite (Linux®)
- 13How do I install/change the RD roll?
- 14How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 15(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16Where can I find my Brother printer's serial number?
- 17How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 18How do I reset network setting?
- 19How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 20A security warning appears when accessing Web Based Management via HTTPS.
- 21I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 22I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 23Installing the CUPS wrapper/LPR printer driver (Linux®)
- 24Uninstalling the printer driver (Linux®)
- 25Adding a custom media size for continuous tape (Linux®)
- 26Creating a label with OpenOffice (Linux®)
- 27Supported File Formats and how to print on Raspbian (Linux®)
- 28Installing a CA certificate
- 29How do I connect the printer and my mobile device via Bluetooth®?
- 30Using Web Based Management
- 31How to identify the printer's firmware version
- 32I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 33Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 34How do I clean my machine?
- 35How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 36How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 37The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 39Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 40The printing position shifts vertically or horizontally. (Linux®)
- 41I cannot print from GIMP on Linux.
- 42Are there any drivers available for FreeBSD? (Linux®)
- 43I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 44I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 45I cannot print from RedHat or CentOS. (Linux®)
- 46Large characters are printed incorrectly. (Linux®)
- 47Disable or reconfigure SELinux. (Linux®)
- 48How do I transfer templates or other data from the computer to the printer?
- 49How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 50How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)