FAQs & Troubleshooting
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131 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2How do I install/change the RD roll?
- 3When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 4How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6Uninstalling the printer driver (Linux®)
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8Adding a custom media size for continuous tape (Linux®)
- 9Where can I find my Brother printer's serial number?
- 10I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 11(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 12Printing is not possible. (USB connection)
- 13Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 14A security warning appears when accessing Web Based Management via HTTPS.
- 15How to identify the printer's firmware version
- 16When I print a long label or many labels continuously, printing suddenly stops.
- 17P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 18How do I transfer label templates with P-touch Transfer Express?
- 19How to install the rechargeable Li-ion battery
- 20How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 21How do I clean my machine?
- 22The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 23What Android™ mobile application can I use?
- 24How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 25What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 26My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 27How to use the Numbering function (P-touch Editor 5.x for Windows)
- 28I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 29Installing the CUPS wrapper/LPR printer driver (Linux®)
- 30Creating a label with GIMP (Linux®)
- 31How do I connect my computer to the printer using the Wireless Direct mode?
- 32How do I connect the printer and my mobile device via Bluetooth®?
- 33The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 34How to identify your Operating System (OS) for Windows or Mac
- 35(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 36When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38The paper settings specified from the server computer are not reflected on the client computer.
- 39How do I reset network setting?
- 40I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 41The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 42(Video) When I print many continuous labels, part of the label data is printed twice.
- 43How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 44How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 45(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 46How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 47How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 48Supported File Formats and how to print on Raspbian lite (Linux®)
- 49How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 50What iOS mobile application can I use?
