FAQs & Troubleshooting
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125 Results
- 1Installing the CUPS wrapper/LPR printer driver (Linux®)
- 2My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 3How do I connect my computer to the printer using the Wireless Direct mode?
- 4When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 5How do I install/change the RD roll?
- 6How do I reset network setting?
- 7When I print a long label or many labels continuously, printing suddenly stops.
- 8Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 9How do I uninstall the printer driver?
- 10How to install the rechargeable Li-ion battery
- 11How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12Installing a CA certificate
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 15Printing is not possible. (USB connection)
- 16How to open the Devices and Printers window
- 17(Video) When I print many continuous labels, part of the label data is printed twice.
- 18How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 19(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 21Where can I find my Brother printer's serial number?
- 22The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 23What Android™ mobile application can I use?
- 24How do I clean my machine?
- 25How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 26What do the indicator lights mean?
- 27The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 28Using the Device Settings (for Windows)
- 29I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 30What is the Label List? (P-touch Editor 5.x for Windows)
- 31How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 32The driver downloaded from the website cannot be installed.
- 33The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 34How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 35When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 36I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 37P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 38When printing using the RD roll, the print is out of alignment.
- 39Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 40The paper settings specified from the server computer are not reflected on the client computer.
- 41How do I transfer label templates with P-touch Transfer Express?
- 42How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 43How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 44How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 45When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 46I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 47Disable or reconfigure SELinux. (Linux®)
- 48Supported File Formats and how to print on Raspbian lite (Linux®)
- 49Using the Printer Setting Tool (for Windows)
- 50The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)