FAQs & Troubleshooting
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144 Results
- 1How do I transfer label or slip templates?
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How do I connect the printer to my computer via Wi-Fi®?
- 4How do I install/change the RD roll?
- 5Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7What Android™ mobile application can I use?
- 8What iOS mobile application can I use?
- 9How to identify the printer's firmware version
- 10How to identify your Operating System (OS) for Windows or Mac
- 11Where can I find my Brother printer's serial number?
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13How do I transfer label templates with P-touch Transfer Express?
- 14Printing is not possible. (USB connection)
- 15Adding a custom media size for continuous tape (Linux®)
- 16Using the Device Settings (for Windows)
- 17How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 18I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 19I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 20Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 21How do I reset network setting?
- 22Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 23Installing a CA certificate
- 24The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 25How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 26The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 27The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 28How to delete the registry information and files related to the printer driver
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30How can I connect the printer to my mobile device via Wi-Fi® ?
- 31Install BRAdmin Professional 3
- 32Supported File Formats and how to print on Raspbian (Linux®)
- 33How to open the Devices and Printers window
- 34I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 35P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 36Using the Printer Setting Tool (for Windows)
- 37How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 38The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 39What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 40The paper settings specified from the server computer are not reflected on the client computer.
- 41How to install the rechargeable Li-ion battery
- 42My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 43How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 44How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 45How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 46How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 47I cannot print from the client computer to the printer on the print server. (Linux®)
- 48My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 49Installing the LPR driver and CUPS wrapper driver (Linux®)
- 50Uninstalling the printer drivers (Linux®)