FAQs & Troubleshooting
![]() |
Popular |
130 Results
- 1How do I install/change the RD roll?
- 2How to identify the printer's firmware version
- 3When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 4How do I reset network setting?
- 5The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7How do I connect the printer and my mobile device via Bluetooth®?
- 8The paper settings specified from the server computer are not reflected on the client computer.
- 9How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 10How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 11Information before downloading for Raspbian/Raspbian lite (Linux®)
- 12I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 13How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 14I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 15I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 16How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 17Using P-touch Template Settings
- 18What iOS mobile application can I use?
- 19Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 20What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 21How do I transfer label templates with P-touch Transfer Express?
- 22How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 23Printing is not possible. (USB connection)
- 24I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 25Uninstalling the printer driver (Linux®)
- 26How do I connect my computer to the printer using the Wireless Direct mode?
- 27How to open the Devices and Printers window
- 28Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 29How do I uninstall the printer driver?
- 30What do the indicator lights mean?
- 31(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 33How to identify your Operating System (OS) for Windows or Mac
- 34How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 35How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 36The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 37(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 39Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 40I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 41I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 42All print jobs have been cancelled and nothing can be printed. (Linux®)
- 43Disable or reconfigure SELinux. (Linux®)
- 44How do I connect the printer to my mobile device via Wi-Fi®?
- 45When printing using the RD roll, the print is out of alignment.
- 46How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 47(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 48(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 49(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 50How to use the Numbering function (P-touch Editor 5.x for Windows)