FAQs & Troubleshooting
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142 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2How do I install/change the RD roll?
- 3Where can I find my Brother printer's serial number?
- 4How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 5I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 6The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 7How do I transfer label or slip templates?
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 10The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 11How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 12How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 14Adding a custom media size for continuous tape (Linux®)
- 15What Android™ mobile application can I use?
- 16How do I transfer label templates with P-touch Transfer Express?
- 17How to identify the printer's firmware version
- 18Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 19How to delete the registry information and files related to the printer driver
- 20(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 21When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 22The driver downloaded from the website cannot be installed.
- 23How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 24P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 25How do I reset network setting?
- 26How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 27The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 28Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 29I cannot print from the client computer to the printer on the print server. (Linux®)
- 30Are there any drivers available for FreeBSD? (Linux®)
- 31Installing the LPR driver and CUPS wrapper driver (Linux®)
- 32How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 34Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 35The media cannot be fed to the beginning of a label.
- 36The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 37I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 38The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 39What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 40(Video) When I print many continuous labels, part of the label data is printed twice.
- 41I cannot print from the printer in a network-shared environment.
- 42How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 43How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 44How to identify your Operating System (OS) for Windows or Mac
- 45How to use the Numbering function (P-touch Editor 5.x for Windows)
- 46When I print a long label or many labels continuously, printing suddenly stops.
- 47(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 48How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 49Install BRAdmin Professional 3
- 50The driver installation finished successfully but I cannot print. (Linux®)