FAQs & Troubleshooting
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125 Results
- 1How do I transfer label or slip templates?
- 2How do I install/change the RD roll?
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 5When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 6Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10How do I uninstall the printer driver?
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 13What Android™ mobile application can I use?
- 14How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 15Printing is not possible. (USB connection)
- 16(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 17I connected multiple printers of the same model to one computer but can only print from one of them.
- 18Information before downloading for Raspbian/Raspbian lite (Linux®)
- 19Using the Device Settings (for Windows)
- 20How to delete the registry information and files related to the printer driver
- 21I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 22I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 23How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 24Using the Printer Setting Tool (for Windows)
- 25How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 26P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 27How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 28(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 29Supported File Formats and how to print on Raspbian (Linux®)
- 30Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 31"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 32The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 33How do I clean my machine?
- 34(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 35What is the Label List? (P-touch Editor 5.x for Windows)
- 36How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 37Are there any drivers available for FreeBSD? (Linux®)
- 38I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 39I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 40Adding a custom media size for continuous tape (Linux®)
- 41Where can I find my Brother printer's serial number?
- 42How to identify the printer's firmware version
- 43The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 44What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 45How do I transfer label templates with P-touch Transfer Express?
- 46My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 47How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 48The driver downloaded from the website cannot be installed.
- 49How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 50(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)