FAQs & Troubleshooting
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243 Results
- 1I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 2What is the default User ID and Password for BRAdmin Light or Professional?
- 32-color Printing is not possible.
- 4Installing the software
- 5Where can I find my Brother printer's serial number?
- 6When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8Using Web Based Management
- 9I cannot print.
- 10How do I connect the printer to my computer using a USB cable?
- 11I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 12Where can I download Brother iPrint&Label? (iPrint&Label)
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14Where can I download the latest P-touch Editor for Mac?
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 17(Video) 2-color Printing is not possible.
- 18Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 19How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 20How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 21I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 24The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 25I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 26What Android™ mobile application can I use?
- 27When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 28Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 29How to uninstall the printer driver and software
- 30Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 31How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 32The power button does not light up.
- 33Wireless setup: Connect your printer to your computer.
- 34The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 35Uninstalling the printer drivers (Linux®)
- 36I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 37I cannot connect my printer to the wireless network with WPS when using WPA3.
- 38How do I transfer label or slip templates?
- 39P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
- 40I cannot install the printer driver.
- 41I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 42Installing the LPR driver and CUPS wrapper driver (Linux®)
- 43(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44How to open the Devices and Printers window
- 45Using the Printer Setting Tool (for Windows)
- 46How do I use the Numbering function? (P-touch Editor Lite LAN)
- 47I cannot connect my printer to a Windows 11 computer via USB.
- 48Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 49A security warning appears when accessing Web Based Management via HTTPS.
- 50I got an error while installing the printer driver. (Linux®)