FAQs & Troubleshooting
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242 Results
- 12-color Printing is not possible.
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Where can I download Brother iPrint&Label? (iPrint&Label)
- 4Where can I find my Brother printer's serial number?
- 5I cannot install the printer driver.
- 6How to uninstall the printer driver and software
- 7What is the default User ID and Password for BRAdmin Light or Professional?
- 8The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 9How do I transfer label or slip templates?
- 10I got an error while installing the printer driver. (Linux®)
- 11I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 12I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13How do I install/change the label roll?
- 14I cannot connect my printer to the wireless network with WPS when using WPA3.
- 15I cannot print.
- 16Where can I download the latest P-touch Editor for Mac?
- 17Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 18(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19(Video) 2-color Printing is not possible.
- 20Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 21How do I connect the printer to my computer using a USB cable?
- 22How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 23Information before downloading for Raspbian/Raspbian lite (Linux®)
- 24Printing is not possible. (USB connection)
- 25Can I set a different media width when using an OpenOffice template? (Linux®)
- 26P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 27I cannot connect my printer to a Windows 11 computer via USB.
- 28Uninstalling the printer drivers (Linux®)
- 29How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 30I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 31How can I reset the printer?
- 32Wireless setup: Connect your printer to your computer.
- 33Adding a custom media size for continuous tape / roll (Linux®)
- 34Using Web Based Management
- 35How do I connect the printer to my computer via Wi-Fi®?
- 36The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 37When I print many continuous labels, part of the label data is printed twice.
- 38How do I change the language setting? (P-touch Editor Lite LAN)
- 39How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 40When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 41What iOS mobile application can I use?
- 42P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 43The paper settings specified from the server computer are not reflected on the client computer.
- 44When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 45The power button does not light up.
- 46A security warning appears when accessing Web Based Management via HTTPS.
- 47Using the Communication settings (for Windows)
- 48P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 49The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 50How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)