FAQs & Troubleshooting
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202 Results
- 1I cannot install the printer driver.
- 2I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3Installing the software
- 4How do I transfer label or slip templates?
- 5Where can I download the latest P-touch Editor for Mac?
- 6P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 9Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 10I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12I cannot print.
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14I got an error while installing the printer driver. (Linux®)
- 15Where can I find my Brother printer's serial number?
- 16I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 17Using the Printer Setting Tool (for Mac)
- 18Where can I download Brother iPrint&Label? (iPrint&Label)
- 19How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 20How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 21Labels are jammed in the machine or are not ejected correctly after printing.
- 22The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24What is the default User ID and Password for BRAdmin Light or Professional?
- 25How do I transfer label templates with P-touch Transfer Express?
- 26(Video) 2-color Printing is not possible.
- 272-color Printing is not possible.
- 28What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 29I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 30Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 31Small characters or thin lines are printed faintly.
- 32What Android™ mobile application can I use?
- 33How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 34P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 35How to uninstall the printer driver and software
- 36Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 37How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 38How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 39How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 41Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 42(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 43How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 44Installing the LPR driver and CUPS wrapper driver (Linux®)
- 45I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 46I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 47How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 48What is the Label List? (P-touch Editor 5.x for Windows)
- 49How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 50When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)