FAQs & Troubleshooting
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232 Results
- 1Printing is not possible. (USB connection)
- 2How do I disable broadcasting the printer to AirPrint-compatible devices?
- 3(Video) When I print many continuous labels, part of the label data is printed twice.
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 6Can I use the app with my iPad? (iPrint&Label)
- 7The paper settings specified from the server computer are not reflected on the client computer.
- 8How do I reset network setting?
- 9(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 10My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11Labels are jammed in the machine or are not ejected correctly after printing.
- 12Where can I download the latest P-touch Editor for Mac?
- 13How to identify the printer's firmware version
- 14Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 15Which interface cable can I use?
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 19I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 20Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 21(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 22How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 23I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 24Where can I find my Brother printer's serial number?
- 25What Android™ mobile application can I use?
- 26When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 27How can I create a barcode label? (iPrint&Label)
- 28How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 29Can I directly operate my printer from a self-developed application software and print a label?
- 30How do I transfer label templates with P-touch Transfer Express?
- 31What is the default User ID and Password for BRAdmin Light or Professional?
- 32Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 33How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 34How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 35I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 36I got an error while installing the printer driver. (Linux®)
- 37Print free-length labels with the set length (Linux®)
- 38Creating a label with OpenOffice (Linux®)
- 39How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40How to open the Devices and Printers window
- 41The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 42Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 43P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 44How can I print using Portrait? (iPrint&Label)
- 45Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 46I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
- 47If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 48I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 49The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 50The printing date/time is not printed. (P-touch Editor 5.x for Windows)