FAQs & Troubleshooting
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222 Results
- 1How can I connect the printer to my mobile device via Wi-Fi® ?
- 2Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Where can I download the latest P-touch Editor for Mac?
- 5Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 6How do I install/change the label roll?
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9What Android™ mobile application can I use?
- 10I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 11When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 12How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 13I got an error while installing the printer driver. (Linux®)
- 14How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17Uninstalling the printer drivers (Linux®)
- 18Information before downloading for Raspbian/Raspbian lite (Linux®)
- 19P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 20(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 21(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 22Where can I find my Brother printer's serial number?
- 23How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 24How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 25The power button does not light up.
- 26Can I set a different media width when using an OpenOffice template? (Linux®)
- 27(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 28(Video) When I print many continuous labels, part of the label data is printed twice.
- 29How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 30I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 31Supported File Formats and how to print on Raspbian (Linux®)
- 32I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 33What iOS mobile application can I use?
- 34How to identify your Operating System (OS) for Windows or Mac
- 35How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 36The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 37Some of the print options in OpenOffice do not work. (Linux®)
- 38How to identify the printer's firmware version
- 39The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 40How do I install the software from the CD-ROM? (for Mac)
- 41How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 42Labels are jammed in the machine or are not ejected correctly after printing.
- 43How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 44Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 45When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 46When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 47Where can I download Brother iPrint&Label? (iPrint&Label)
- 48How do I connect the printer to my computer using a USB cable?
- 49How do I reset network setting?
- 50Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)