FAQs & Troubleshooting
Latest |
181 Results
- 5131/03/2022How to delete the registry information and files related to the printer driver
- 5228/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 5328/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5409/12/2021The paper settings specified from the server computer are not reflected on the client computer.
- 5509/12/2021How do I transfer label templates with P-touch Transfer Express?
- 5626/10/2021P-touch Editor crashes when I open it on my Mac.
- 5708/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5803/08/2021Small characters or thin lines are printed faintly.
- 5927/07/2021How do I transfer templates or other data from the computer to the printer?
- 6014/01/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 6113/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 6223/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 6330/11/2020I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 6427/11/2020How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 6527/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 6625/11/2020Share your printer in Windows 7 in a network-shared environment.
- 6724/11/2020How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 6824/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 6918/11/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 7013/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 7110/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 7209/11/2020How to change the "Auto tape cut" option (for Mac)
- 7302/11/2020I cannot discover the product with the configuration utility.
- 7402/11/2020A different IP address is assigned every time the product is booted.
- 7530/10/2020How do I print the inserted image maintaining its original size?
- 7615/10/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 7715/10/2020How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 7813/10/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 7907/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 8007/10/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 8107/10/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 8206/10/2020What are the cleaning sheets for? When do I use them?
- 8310/09/2020How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 8410/09/2020How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 8504/09/2020The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 8604/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8728/08/2020How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 8826/08/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 8925/08/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 9014/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9109/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 9204/06/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 9303/06/2020When I try to use the database function, an application error occurs.
- 9422/05/2020How do I clear paper jam?
- 9522/05/2020How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 9622/05/2020When I print a long label or many labels continuously, printing suddenly stops.
- 9721/05/2020I have an occasional printing problem.
- 9819/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 9919/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 10019/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)