FAQs & Troubleshooting
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149 Results
- 1I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 2Where can I download the latest P-touch Editor for Mac?
- 3How do I install/change the label roll?
- 4Where can I find my Brother printer's serial number?
- 5I cannot print.
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7Small characters or thin lines are printed faintly.
- 8How do I uninstall the printer driver?
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10How to identify your Operating System (OS) for Windows or Mac
- 11I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 12Installing the LPR driver and CUPS wrapper driver (Linux®)
- 13The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 14(Video) Small characters or thin lines are printed faintly.
- 15Using the Printer Setting Tool (for Windows)
- 16I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 17The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 18How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 19The print is horizontally compressed and not shaped correctly.
- 20What is the Label List? (P-touch Editor 5.x for Windows)
- 21How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 22How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 23How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 24When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 25P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 26How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 27My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 28Printing is not possible. (P-touch Editor5.3 for Mac)
- 29The power button does not light up.
- 30I cannot print from GIMP on Linux.
- 31I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 32Uninstalling the printer drivers (Linux®)
- 33Creating a label with OpenOffice (Linux®)
- 34Can I set a different media width when using an OpenOffice template? (Linux®)
- 35Information before downloading for Raspbian/Raspbian lite (Linux®)
- 36(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38Using the Device Settings (for Windows)
- 39Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 40Share your printer in Windows 7 in a network-shared environment.
- 41Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 42The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 43The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 44(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 45(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 47When I print a long label or many labels continuously, printing suddenly stops.
- 48The printer does not print.
- 49What are the cleaning sheets for? When do I use them?
- 50(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
